Terms of service

Terms of Service

OVERVIEW Welcome to Charie's! When we say "we," "us," or "our," we are referring to Charie's. We provide a curated shopping experience through our website and services (the "Services"). Our store is powered by Shopify. By using our Services, you agree to these Terms of Service. If you do not agree to these terms, please refrain from using our Services.

SECTION 1 - ACCESS AND ACCOUNT By using our Services, you confirm that you are at least the age of majority in your jurisdiction. You are responsible for ensuring that all information provided (shipping, billing, contact) is accurate and current. You are also solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS We strive for accuracy, but please note that colors and appearance may vary based on your device settings. Descriptions are subject to change without notice, and we reserve the right to discontinue products at our discretion.

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Once an order is accepted, we will notify you. Please review your details carefully, as cancellations may not be possible after acceptance. Purchases are intended for personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING Prices are subject to change without notice. Posted prices do not include taxes, shipping, customs, or import duties. You agree to provide accurate payment information and authorize us to charge the total amount due, including all applicable fees.

SECTION 5 - SHIPPING AND DELIVERY While we strive for timely delivery, shipping times are estimates and are not guaranteed. We are not liable for delays caused by carriers or customs. Ownership and risk of loss transfer to you upon our handover of the goods to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY All content—including images, text, logos, and designs—is the property of Charie's and is protected by intellectual property laws. You may use our Services for personal, non-commercial purposes only. Unauthorized use or reproduction is strictly prohibited.

SECTION 7 - THIRD-PARTY TOOLS & LINKS We may provide access to third-party tools or links. We do not monitor these, and we are not liable for any issues arising from your use of them. Use these at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY Charie's is powered by Shopify. Your sales contract is directly with Charie's. You agree that Shopify is not responsible for any aspect of your transaction or product issues.

SECTION 9 - PRIVACY POLICY Your information is handled in accordance with our Privacy Policy. By using our Services, you acknowledge our data collection practices as described therein.

SECTION 10 - FEEDBACK Any feedback or suggestions you provide become our property. We may use them for any commercial or non-commercial purpose without obligation to provide compensation.

SECTION 11 - ERRORS AND INACCURACIES We reserve the right to correct any errors in pricing, descriptions, or availability at any time, even after an order has been submitted.

SECTION 12 - PROHIBITED USES You may not use our Services for illegal activities, harassment, or unauthorized data scraping. Violating these rules may result in the immediate termination of your access.

SECTION 13 - LIMITATION OF LIABILITY To the fullest extent permitted by law, Charie's and its partners are not liable for any indirect, incidental, or consequential damages resulting from your use of our Services or products.

SECTION 14 - GOVERNING LAW These Terms are governed by the laws of the jurisdiction where Charie's is headquartered.

SECTION 15 - CONTACT INFORMATION Questions regarding these Terms should be directed to:

  • Store Name: Charie's Co., Ltd.

  • CEO / Founder: Yuichi Aoki

  • Address: #402 Plus One, 3-14-34 Kami-Osaki, Shinagawa-ku, Tokyo, 141-0021 Japan

  • Mobile: +81-80-8471-0951

  • Email: info@charies.jp