Privacy policy

Last updated: March 30, 2026

At Charie's, we believe that your privacy is a fundamental part of a great shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use our services, or make a purchase from our store. By using our website, you trust us with your data, and we are committed to handling it with the utmost care and transparency.

Personal Information We Collect To provide you with a seamless and secure shopping experience, we may collect the following information:

  • Contact Details: Name, shipping/billing address, phone number, and email.

  • Payment Information: Details necessary to process transactions securely (please note that we prioritize your financial security).

  • Account Information: Your username and preferences for a customized experience.

  • Transaction History: Records of your orders, views, and interactions to help us improve our service.

  • Usage Data: Information about your device and how you navigate our site, helping us ensure our store runs smoothly for you.

How We Use Your Information Your data is used solely to enhance your shopping experience:

  • Order Fulfillment: To process payments, arrange shipping, and manage returns/exchanges efficiently.

  • Personalization: To recommend products you might love and provide a tailored experience.

  • Security & Fraud Prevention: To keep your account and our community safe from malicious activity.

  • Communication: To provide customer support and keep you updated on your orders.

Your Rights and Choices We respect your control over your data. Depending on where you live, you have the right to:

  • Access/Know: See what information we hold about you.

  • Correct: Request changes to inaccurate information.

  • Delete: Request the removal of your personal information from our records.

  • Opt-out: Manage your preferences regarding marketing communications and targeted advertising.

For users in the UK and the European Economic Area, you have additional protections regarding data processing and consent withdrawal as provided by local law.

Transparency with Shopify Our store is powered by Shopify. Your data is processed securely through their platform to ensure you receive the best service possible. You can learn more about how Shopify protects your information in their own privacy policies.

Contact Us If you have any questions, concerns, or if you wish to exercise your data rights, please reach out to us. We are here to help.

  • Store Name: Charie's Co., Ltd.

  • Representative: Yuichi Aoki

  • Address: #402 Plus One, 3-14-34 Kami-Osaki, Shinagawa-ku, Tokyo, 141-0021 Japan

  • Email: info@charies.jp